At Twin Treads, we take pride in crafting custom, high-quality formal shoes tailored just for you. Below, you'll find details regarding our shipping policies to ensure a seamless delivery experience.

Processing Time

Each pair of shoes is handcrafted to perfection. Please allow [X] business days for us to prepare your order before it is shipped.

Processing time is typically [X–X business days], as we take extra care to ensure every detail meets your expectations.

Orders are processed within [X business days].

Shipping Rates & Delivery Times

We ship worldwide using trusted couriers to ensure your order reaches you safely. Shipping rates are calculated at checkout based on your location and the weight of your order.

[Country Name] - Estimated delivery time: [X–X business days]

Estimated delivery time: [X–X business days], depending on your location.

Please note: Shipping times may vary due to unforeseen delays with the courier or customs.

Shipping Options

We offer a variety of shipping options to suit your needs:

Estimated delivery time [X–X business days]

Estimated delivery time [X–X business days]

Available on orders over [X amount] for select regions.

Tracking Your Order

Once your order has been shipped, we will send you a confirmation email with tracking information so you can monitor the progress of your delivery.

Customs & Import Duties

For international orders, customs duties, taxes, and additional fees may apply. These charges are the responsibility of the customer and will vary depending on the country of delivery. Please check with your local customs office for more information.

Missed Deliveries or Incorrect Address

Please ensure that the shipping address provided is correct. If an order is returned due to an incorrect address or missed delivery, additional shipping fees may apply to resend the item.

Questions?

If you have any further questions or need assistance with your order, feel free to contact our support team at [email address]. We’re here to help!